Privacy Policy

citeinai ("citeinai", "we", "us") provides citation analytics and AI search visibility tools at citeinai.com.

For privacy questions, contact us at hello@citeinai.com.

We may collect:

• Account details — name, email address, password, and workspace information you provide when you sign up.
• Product data — brands, prompts, competitors, and settings you configure inside the product.
• Usage data — how you interact with the product, device/browser type, and approximate location derived from IP address.
• Billing data — subscription and payment-related details processed by our payment providers (we do not store full card numbers).

We use information to:

• Provide, operate, and improve citeinai
• Run AI search scans and deliver analytics in your workspace
• Authenticate users and keep accounts secure
• Send product, security, and service-related communications
• Process subscriptions and prevent fraud or abuse

We do not sell your personal information. We may share data with trusted service providers who help us host the product, process payments, send email, or provide analytics — only as needed to operate citeinai. We may also disclose information if required by law.

We keep account and workspace data for as long as your account remains active, and for a reasonable period afterward if needed for legal, security, or billing reasons. You can request deletion of your account data by contacting us.

Depending on your location, you may have rights to access, correct, export, or delete personal information. Contact hello@citeinai.com to make a request.

We may update this Privacy Policy from time to time. We will revise the "Last updated" date above and, when appropriate, provide additional notice in the product or by email.