Terms of Service

citeinai provides tools to track how AI platforms mention, cite, and rank brands. Features may change over time as we improve the product.

You must provide accurate account information and keep your login credentials secure. You are responsible for activity under your account. Notify us promptly if you suspect unauthorized access.

You agree not to:

• Misuse the product or attempt to disrupt our systems
• Scrape, reverse engineer, or abuse rate limits beyond permitted use
• Upload unlawful content or infringe others' rights
• Resell or redistribute the service without our written permission

New accounts receive a 7-day free trial with no payment method required. The trial starts when you first sign in. After the trial, continued use requires a paid subscription. Fees are generally non-refundable except where required by law. You can cancel according to the options available in your account settings; access continues until the end of the current billing period unless otherwise stated.

citeinai and its software, branding, and documentation remain our property. You retain ownership of the content and brand data you submit. You grant us a limited license to process that data solely to provide the service.

AI search results change frequently. citeinai analytics are provided "as is" and may not capture every model response or citation. We do not guarantee specific rankings, visibility outcomes, or uninterrupted service.

To the fullest extent permitted by law, citeinai is not liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, or data arising from your use of the service. Our total liability for any claim related to the service is limited to the amounts you paid us in the 12 months before the claim.

We may suspend or terminate access if you violate these terms or if needed to protect the service or other users. You may stop using citeinai at any time and request account closure.

Questions about these terms: hello@citeinai.com.